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X2 Cigs Warranty & Returns

If you have received an item from X2 Cigs that you suspect to be faulty, please do not hesitate to contact us to assist you with receiving a replacement: sales@x2cigs.com

The majority of the products and merchandise that can be purchased from the X2 Cigs website is provided with a 30-day warranty unless otherwise stated. Customers who purchase operational devices such as rechargeable batteries and clearomizers should be aware that these items may degrade or fail over a period of time, especially when used continuously.

Customers should also be aware that any items purchased from X2Cigs.com are intended for personal use only and for that reason they will not be returned or refunded. The guarantees provided by X2 Cigs are purely for faulty merchandise. Please note that disposable products purchased from X2 Cigs, such as clearmomizers, do not come with a warranty.

If you should have any questions, comments, or concerns regarding the warranty and return policies of X2 Cigs, please do not hesitate to contact us if you need assistance.